Privacy policy

In accordance with the French Data Protection Act n°78-17 of January 6, 1978 and the General Data Protection Regulation (RGPD), Delmont imaging is committed to protecting your privacy.

Contact us at the e-mail address contact@delmont-imaging.com if you have any questions or problems regarding the use of your personal data, we will be happy to help. By using this site and/or our services, you consent to the processing of your personal data as described in this privacy policy.

Definitions

Personal data – any information relating to an identified or identifiable natural person. Processing – any operation or set of operations performed on personal data or sets of personal data. Person concerned – a natural person whose personal data is being processed. Child – a natural person under the age of 16. We – Delmont imaging

Data protection principles

We are committed to the following data protection principles:

  • Processing is lawful, fair and transparent. Our processing activities have legitimate grounds. We always consider your rights before processing personal data. Upon request, we will be able to provide you with information regarding processing upon request.
  • Processing is limited. Our processing activities correspond to a purpose for which the personal data was collected.
  • Processing is carried out with a minimum of data. We collect and process only the minimum amount of personal data required for any purpose.
  • Processing is limited in time. We will not keep your personal data longer than necessary.
  • We will do our best to ensure data accuracy.
  • We will do our best to ensure data integrity and confidentiality.

Rights of data subjects

The data subject has the following rights:

  • Right to information – which means you can find out whether your personal data is being processed; what data is being collected; where it came from and why and by whom it is being processed.
  • Right of access – which means you have the right to access the data collected about you. This includes your right to request and obtain a copy of your personal data that has been collected.
  • Right of rectification – which means that you have the right to request the rectification or erasure of your personal data that is inaccurate or incomplete.
  • Right of erasure – which means that under certain conditions, you can request that your personal data be deleted from our archives.
  • Right to restrict processing – which means that under certain conditions, you have the right to restrict the processing of your personal data.
  • Right to object to processing – which means that under certain conditions, you have the right to object to the processing of your personal data, for example in the case of direct marketing.
  • Right to object to automated processing – which means that you have the right to object to automated processing, including profiling. You can exercise this right whenever there is a result of profiling that produces legal effects significantly affecting you.
  • Right to data portability – you have the right to obtain your personal data in a machine-readable format or, if feasible, to transfer it directly to another database.
  • Right to lodge a complaint – in the event that we refuse your request under the access rights, we will provide you with a reason for refusal. If you are not satisfied with the way your request has been dealt with, please contact us at e-mail address contact@delmont-imaging.com
  • Right to assistance from the supervisory authority – this means that you have the right to be assisted by the CNIL and the right to have other legal remedies such as claiming damages.
  • Right to withdraw your consent – you have the right to withdraw any consent given for the processing of your personal data.

Data we collect

Information you have provided to us

  • Through our contact forms, we may collect the following personal data: surname, first name, telephone number, e-mail address. We need this information to understand and process your request and provide you with a suitable product or service. In this way, we aim to improve your customer experience.
  • If you give us your explicit consent (checkboxes for example), we may collect the following personal information in order to send you automatic marketing e-mails.

Information collected automatically about you

When you browse the site, we also automatically receive the Internet Protocol address (IP address) of your terminal, enabling us to obtain more details about the browser and operating system used. We use persistent cookies to enhance the user experience. These cookies are stored on your computer even after you close your browser, and are reused the next time you visit our site. We may also use cookies to better understand how you interact with our site so that we can improve the services we offer you as much as possible.

Publicly available information

We may collect information about you that is publicly available.

Storage period

We store your personal data only for as long as is necessary for the purposes for which it was collected.

  • Contact form: 5 years
  • Newsletter subscription management: 3 years
  • Invoicing-related data: legal retention of 10 years

How we use your personal data

We use your personal data for legitimate reasons and with your consent. We may process your personal data for the following purposes:

  • Improving your customer experience.
  • Communicating and interacting with you.
  • Providing you with products and services you have requested.
  • Sending you personalized offers.
  • Fulfilling a legal or contractual obligation.

As part of a contract or the performance of contractual obligations, we process your personal data for the following purposes:

  • Providing or sending you a service or product;
  • Communicating with you for sales or billing purposes.

We will retain your billing and other information collected about you in accordance with legislation, for accounting purposes or other obligations arising from the law.

Legal bases for processing

The processing of your data is based on the following legal bases:

  • your consent (e.g. for newsletter subscriptions, the deposit of non-essential cookies);

  • the performance of a contract or contractual obligations (e.g., the management of an order or the provision of services);
  • the performance of a contract or contractual obligations (e.g., the management of an order or the provision of services). management of an order or a requested service);

  • compliance with legal and regulatory obligations;

  • the legitimate interest of Delmont Imaging in ensuring the proper operation and security of its site.

Who else may access your personal data?

We will never share your personal data with strangers. Certain third parties may occasionally have access to your data:

  • The LK Interactive agency, which designed the website, solely for the purpose of improving your user experience on the website.

We only work with processing partners capable of ensuring an adequate level of protection for your personal data. We will disclose your personal data to third parties or government officials if we are legally required to do so. We may disclose your personal data to third parties if you have consented or if there are other legal grounds.

How do we secure your data?

We do our best to protect your personal data. We use secure protocols for communication and data transfer (HTTPS). We use anonymization and pseudonyms where appropriate. We regularly monitor our systems for vulnerabilities and attacks. Although we do our best, we cannot guarantee information security. However, we undertake to inform the CNIL of data breaches within 72 hours of becoming aware of the breach. We will also inform you if there is a threat to your rights or interests. We will do everything reasonably possible to prevent security breaches and assist the authorities in the event of a breach. If you have an account with us, please be aware that you must keep your username and password secret.

Our servers are hosted in a data center with a certified infrastructure (fire safety, physical and application access control). Daily backups are performed and regularly tested.

Cookies

We use cookies to analyze our visitors’ behavior, administer the website, track user interactions and collect user information. A cookie is a small text file stored on your computer. Cookies store information used to help run the sites. We can only access cookies created by our website. You can control your cookies with your browser. Choosing to disable cookies may prevent you from using certain functions. You can object at any time from your browser settings:

  • On Google Chrome: “Settings > Advanced settings > Privacy and security > Content settings > Cookies”.
  • On Mozilla Firefox: “Options > Privacy and security > Privacy > Cookies and site data”.
  • On Safari : “Preferences > Privacy > Cookies and website data”.
  • On Microsoft Edge : “Settings > Advanced settings > Privacy and services > Cookies”.

Required cookies:

Cookies may be required for you to use certain important features on our website. These cookies do not collect any personal information.

Statistics cookies:

_ga, _gid: Cookies specific to Google Analytics Google has its own privacy policy, which you can consult here. As provided for by the CNIL, we are exempt from the collection of consent for the deposit of these cookies. The data collected is not cross-referenced with other processing. These cookies are used solely to produce anonymous statistics and do not enable us to track the user’s browsing habits on other sites. We also implement IP address anonymization.

Third-party cookies:

The pages of this site may include embedded content (e.g. videos, images, articles…) from other sites. This content behaves in the same way as if the visitor were visiting that other site. These websites may collect data about you, use cookies, embed third-party tracking tools, track your interactions with this embedded content if you have a logged-in account on their website. The NID cookie contains a unique ID allowing Google to record your preferences and other information, including your preferred language. You can manage the third-party services that may deposit cookies from our website by clicking on the “Manage third-party services” link present in the footer of the site.

Children

We do not intend to collect or knowingly collect information from children. We do not target children with our services.

Links

You may be asked to leave our website by clicking on certain links present on our site. We assume no responsibility for the privacy practices employed by these other sites and recommend that you read their privacy policies carefully.

Contact information

Data protection officer:

Robin GREFFEUILLE
04 22 22 00 13
dpo@delmont-imaging.com

Website designer:

LK Interactive 805 Rue Jean René Guillibert Gauthier de la Lauzière, 13290 Aix-en-Provence 04 84 49 01 29 info@lk-interactive.fr

Website host:

Infomaniak Network SA, Rue Eugène Marziano 25, 1227 Les Acacias (GE)

Supervisory authority:

Commission nationale de l’informatique et des libertés, 3 Place de Fontenoy, TSA 80715, 75334 Paris CEDEX 07 01 53 73 22 22

We reserve the right to make changes to this privacy policy.